Compatibility on Windows devices

The platform is compatible with Windows media players. To use Windows, we recommend changing the following settings on your Windows device:

- Disable Windows automatic updating;
- disable energy savings;
- disable screensavers;
- Automatic user login without password;
- Set automatic reboot at night;
- Install DS Templates Windows Player installer.

Short keys:
- Exit fullscreen/presentation --> ESC

Download links: 

DS Templates Windows player: https://app.digitalsignage-templates.com/.windows-player/v1/DS-Templates-Installer.exe

Install DS Templates Windows Player installer

1. Download the Player application here: https://app.digitalsignage-templates.com/.windows-player/v1/DS-Templates-Installer.exe

2. Install the player application

3. After installing, open the application

4. Go to the CMS and copy the right screen URL/key

5. Paste the right screen URL/key in to the application

6. Click on GO. The screen is running now.

To improve the performance and offer a stable solution, we advise you to go through the following steps on your Windows device:

Disable Windows automatic updating

To disable Windows Automatic Updates using Desktop Central, follow the steps given below:

1. Click the Configurations tab
2. In the Add Configurations section, click Configuration
3. In the Computer Configurations section, click Registry Settings
4. Enter a name and description for the configuration
5. Enter the following information in the Registry Configuration section:
   • Action: Write Value
   • Header Key: HKEY_LOCAL_MACHINE
   • Sub-Key: Software\Policies\Microsoft\Windows\WindowsUpdate\AU
   • Data Type: REG_DWORD
   • Value Name: NoAutoUpdate
   • Value Data/Expression: 1
6. Choose a target
7. Configure the execution settings as required
8. Click Deploy

You have disabled the Automatic Updates feature using Desktop Central. You can also disable this feature, manually, without using Desktop Central.

To disable Windows Automatic Updates using Desktop Central, follow the steps given below:

1. Click the Configurations tab
2. In the Add Configurations section, click Configuration
3. In the Computer Configurations section, click Registry Settings
4. Enter a name and description for the configuration
5. Enter the following information in the Registry Configuration section:
   • Action: Write Value
   • Header Key: HKEY_LOCAL_MACHINE
   • Sub-Key: Software\Policies\Microsoft\Windows\WindowsUpdate\AU
   • Data Type: REG_DWORD
   • Value Name: NoAutoUpdate
   • Value Data/Expression: 1
6. Choose a target
7. Configure the execution settings as required
8. Click Deploy

You have disabled the Automatic Updates feature using Desktop Central. You can also disable this feature, manually, without using Desktop Central.

To disable the Automatic Updates for Windows Servers and Workstations manually, follow the steps given below:

1. Click start>Settings>Control Panel>System
2. Select the Automatic Updates tab
3. Click Turn off Automatic Updates
4. Click Apply
5. Click OK

You have disabled the Automatic Updates feature manually.

To disable Windows Update through Patch deployment:

1. Click Patch Mgmt tab.
2. Click Patches -> Supported Patches.
3. Search for Patch ID 105427.
4. Select the patch id and click Install Patch.
5. Choose the deployment settings and target.
6. Click Deploy.

To disable Windows Update through Group Policy Object:

1. In the group policy editor, navigate to Computer Configuration -> Administrative Templates -> Windows Components -> Windows Update.
2. Select "Configure Automatic Updates" and set its state as "Disabled".

1. Click start>Settings>Control Panel>System
2. Select the Automatic Updates tab
3. Click Turn off Automatic Updates
4. Click Apply
5. Click OK

You have disabled the Automatic Updates feature manually.

To disable Windows Update through Patch deployment:

1. Click Patch Mgmt tab.
2. Click Patches -> Supported Patches.
3. Search for Patch ID 105427.
4. Select the patch id and click Install Patch.
5. Choose the deployment settings and target.
6. Click Deploy.

To disable Windows Update through Group Policy Object:

1. In the group policy editor, navigate to Computer Configuration -> Administrative Templates -> Windows Components -> Windows Update.
2. Select "Configure Automatic Updates" and set its state as "Disabled".

Disable energy savings

Method 1: Disable Energy Saver settings.

1. Right click on the Battery icon from the bottom corner of the taskbar and choose Power Options from the list.
2. Click on Change plan settings beside any of your required option from Balanced or Power saver.
3. Click on Change advanced power settings option and expand Energy Saver settings.
4. From the Energy Saver settings, expand Energy saver on user away and choose Disable option to disable the Energy saver.

Method 2: Modify Power & sleep options in Settings.

1. Open Settings and click on System icon.
2. Choose Power & sleep option from the left pane and make the changes accordingly to Screen and Sleep option.

Method 3: Change the computer sleep option.

1. Search for Control Panel on double click on it. Click on Hardware and Sound and choose Power Options.
2. Click on Change when the computer sleeps option from the left pane and choose Never from the drop down menu for both the options available there.
3. Click on Save changes after making the changes and see if it works.

Automatic user login without password

1. Open the Run command box (Start > All apps > Windows System > Run or press Windows key + R). In the text box, type netplwiz and press Enter.
2. A User Accounts window will open. Under Users for this computer: select your username and then uncheck the box next to Users must enter a user name and password to use this computer. Click Apply.
3. A new window labeled Automatically sign in will pop up. Type your password twice and then click OK.

Your computer will now bypass the log-in page when you turn on your PC, but it will not bypass the login page when you unlock your PC. You can also change your sign-in options so that Windows will never require you to sign in after your PC wakes from sleep by going to Settings > Accounts > Sign-in options.

Other method: https://docs.microsoft.com/en-us/troubleshoot/windows-server/user-profiles-and-logon/turn-on-automatic-logon

Set automatic reboot at night

1. Press win + r to get the run box. Then type taskschd.msc and press enter
2. This will launch Task Scheduler. Right-click on the Task Scheduler Library and select New Folder.
3. Name the new folder as Schedule Reboot or anything you like and click OK.
4. Expand Task Scheduler Library and select the Schedule Reboot folder. Then right-click on it and select Create Basic Task.
5. When you select Create Basic Task, it will open a wizard. Name it Reboot and click Next.
6. The Trigger section lets you decide when your task needs to be run. You can schedule reboot daily, one time, weekly, etc. Select daily and click next.
7. Specify the time at which you want to run the reboot and click Next.
8. In the Action section, select Start a program and click Next.
9. Type shutdown /r in program/script field and click Next.
10. Windows may prompt a message box asking for permission. Click yes.
11. Click Finish to complete the task.

That’s it. This option available on Windows 10, Windows 8, Windows 7 and Windows XP.